Shipping policy
We Offer FREE SHIPPING to the USA!
*Exceptions: Hawaii, Alaska, Puerto Rico (or outlying island areas)
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
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Shipping Delivery Estimates:
We ship via USPS (2-3 day delivery). Delivery delays can occasionally occur.
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Shipment to P.O. boxes or APO/FPO addresses:
Direct Impact Golf ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
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Shipment Confirmation & Order Tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
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Customs, Duties and Taxes:
Direct Impact Golf is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
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Damages:
Direct Impact Golf is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
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International Shipping Policy:
We ship outside the United States using USPS. Rates vary by location and service selected. Services options include:
• First Class Package International
• Priority Mail Express International
• Priority Mail International